Frequently Asked Questions

Returns & Refunds

We want you to be completely satisfied with your purchase. If you need to return an item, please read our policy below.

Eligibility

Returns are accepted within 14 days of purchase. To be eligible, items must be:

  • In their original, sellable condition
  • Unopened and unused

Return Postage

Customers are responsible for paying the return postage costs.

Refund Process

Once your return is received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be automatically issued to your original payment method within 10 business days.

Contact Us

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at Jnsupplies2024@outlook.com.