Frequently Asked Questions
Returns & Refunds
We want you to be completely satisfied with your purchase. If you need to return an item, please read our policy below.
Eligibility
Returns are accepted within 14 days of purchase. To be eligible, items must be:
- In their original, sellable condition
- Unopened and unused
Return Postage
Customers are responsible for paying the return postage costs.
Refund Process
Once your return is received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be automatically issued to your original payment method within 10 business days.
Contact Us
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at Jnsupplies2024@outlook.com.